Return & Refund Policy
Last updated: January 2026
We want you to love your FlagWik purchase. If you're not completely satisfied, we offer a straightforward 30-day return policy.
30-Day Return Window
You may return any item within 30 days of delivery for a full refund. Items must be:
- In their original condition (unused, unwashed)
- In the original packaging
- Accompanied by your order number
How to Initiate a Return
- Email info@flagwik.shop with your order number and the item(s) you wish to return
- We'll send you a return authorization and shipping instructions
- Package your items securely and ship them to our returns address
- Refunds are processed within 5-7 business days of receiving your return
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery. We'll arrange a replacement or full refund at no cost to you.
Non-Returnable Items
Custom or personalized items cannot be returned unless they arrive damaged or defective.
Refund Processing
Refunds are issued to your original payment method. Shipping charges are non-refundable unless the return is due to our error.
Contact Us
Phone: +1 (510) 788-4916
Email: support@flagwik.shop
Address: 216 Vince Motel, Rancho Cordova, CA 95670
Business Hours:
Mon–Fri: 9:00 AM – 6:00 PM
Sat: 10:00 AM – 4:00 PM
Sun: Closed